Refund policy

  1. Shipping Policy – AFRAZARGAY

    At AFRAZARGAY, we strive to deliver your favorite fragrances quickly and safely across Pakistan.

    • Delivery Time: Orders are generally delivered within 1–3 working days in most areas of Pakistan. However, delivery to Karachi, remote areas, or certain other destinations may take up to 6–7 working days, depending on the destination and courier service.

    • Shipping Charges: Standard delivery charges apply and will be shown at checkout. Free shipping may be offered during selected promotions.

    • Order Processing: All confirmed orders are processed within 24 hours, excluding Sundays and public holidays.

    • Tracking: Once your order has been shipped, you will receive a tracking number to monitor your parcel's delivery status.

    • Delivery Areas: We deliver to major cities, towns, and most areas across Pakistan. Delivery times may vary depending on the destination and accessibility of the area.

    • Delivery Delays: While we aim to deliver orders within the estimated timeframe, unforeseen circumstances such as weather conditions, courier delays, public holidays, road closures, or other logistical issues may occasionally cause delays.

    • Sale Items – No Return / No Refund: Products purchased during any sale, discount, promotion, or special offer are non-returnable and non-refundable. Sale items cannot be returned or exchanged, and no refund will be issued once the order has been purchased.

    We’re committed to ensuring that your AFRAZARGAY experience is smooth, reliable, and convenient from order placement to delivery.